Terms of Purchase
These Terms of Purchase ("Terms") govern your purchase of products from fairlifesale (the "Website"). By placing an order on the Website, you agree to be bound by these Terms. Please read them carefully before making a purchase.
1. Order Placement and Confirmation
When you place an order on the Website, you are making a binding offer to purchase the selected products. We will send you an order confirmation email to the address provided at checkout, acknowledging receipt of your order. This email does not constitute acceptance of your order; acceptance will be confirmed once your order is shipped.
2. Shipping and Delivery
We offer free global shipping on all orders, with no additional fees or surcharges. Orders are processed and shipped within 1 business day of placement. Delivery is estimated to take 5 days from the date of shipment.
Delivery times are estimates only and may be subject to delays due to customs clearance, carrier disruptions, or other unforeseen circumstances beyond our control. We will not be liable for any delays in delivery.
3. Currency
All prices displayed on the Website, as well as all transactions, are conducted in United States Dollars (USD). Your payment provider may apply currency conversion fees, which are your sole responsibility.
4. Returns Policy
We offer a 60-day return policy from the date of delivery. To be eligible for a return, products must be unused, in their original packaging, and in the same condition as when received. Custom or personalized products are not eligible for return unless defective.
To initiate a return, please contact our customer support team at support@fairlifesale.com with your order number and reason for return. We will provide you with instructions for returning the product. Return shipping costs are the responsibility of the customer, unless the product is defective or we made an error in your order.
5. Refunds
Once we receive and inspect your returned product, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for your payment provider to reflect the refund in your account.
6. Product Availability
We strive to maintain accurate inventory information on the Website, but occasionally products may be out of stock after an order is placed. If a product you ordered is unavailable, we will notify you via email and issue a full refund immediately, or offer a substitute product if available.
7. Limitation of Liability
fairlifesale shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of our products, including but not limited to loss of use, loss of profits, or delays in delivery. Our total liability for any claim related to your order shall not exceed the total amount paid for the products.
8. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the revised Terms will take effect immediately upon posting. Your continued use of the Website after changes are posted constitutes acceptance of the new Terms.
9. Contact Us
If you have any questions or concerns about these Terms of Purchase, please contact our customer support team at support@fairlifesale.com.
